Why has my credit account payment option disappeared at checkout?

Unfortunately this means you have exceeded your credit limit or the item/s value in your basket has exceeded your available credit. You will therefore need to remove some items from your basket to reduce the value to less than your available credit and/ or you will need to settle the outstanding balance on your account. Please contact our Finance team who will be able to assist you.

Do you sell to the public?

Currently we only service B2B for further information on how we can best help your business please contact our Customer Services Team.

How can I view & edit my shopping basket?

Your shopping basket can be viewed by clicking on the shopping cart icon at the top of the page. Next to this icon you will also find the total cost of products in your basket and a number displayed in an orange circle will tell you how many items are currently in your basket. When you click the shopping cart icon a drop down will appear displaying your products. From here you can use this space to a edit the quantity of items, remove items by clicking the rubbish bin icon and proceed to checkout. If you would like to see a more detailed breakdown of your shopping basket you can do this by clicking the ‘VIEW AND EDIT CART’ link at the bottom of the drop down.

The ‘SIGN IN’ button is found just to the right of the search bar at the top of the page. Once you have clicked the link you will be taken to the Customer Login page. Enter your email address and password and click ‘LOG IN’.

How do I add products to my basket?

There are two ways you can add products to your basket: <ol> <li>You can add products to your basket on the product page via the ‘ADD TO CART’ button.</li> <li> Or alternatively, we have introduced an ‘ADD TO CART’ button on the category product listing page where you can easily add directly to basket at the click of a button, a pop up will appear that will allow you to make your selection and then you can add to basket. </li> </ol>