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FAQs
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<p>Polyco Healthline (UK) Ltd delivers to England, Scotland and Wales. Polyco Healthline Europe Ltd delivers to Northern Ireland and Republic of Ireland and Polyco Healthline BV delivers to all other EU countries. For delivery rates and delivery enquiries to any other countries, please contact Customer Service. <a href="mailto:[email protected]" data-auth="NotApplicable">[email protected]</a></p>
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<p>Polyco Healthline Europe Ltd delivers to Northern Ireland and Republic of Ireland and Polyco Healthline BV delivers to all other EU countries. For delivery rates and delivery enquiries to any other countries please contact our Customer Service Team. <a href="mailto:[email protected]" data-auth="NotApplicable">[email protected]</a></p> <p> </p>
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<p>Please download and complete the returns form and email to customer <a href="mailto:[email protected]" data-auth="NotApplicable">[email protected]</a> for review. The Customer Service team will be in touch as soon as possible once they have received your request.</p>
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<p>Please contact our Customer Service <a href="mailto:[email protected]">[email protected]</a> via email, telephone or live chat so that we can rectify your issue.</p>
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<p>Unfortunately we are unable to cancel any orders once they have be placed online. Please contact our Customer Service Team via email, telephone or live chat so that we can advise on your return options for items you no longer require from your order.</p>
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<p>Please contact our Customer Service team via email, telephone or live chat so that we can assist you with your order. <a href="mailto:[email protected]">[email protected]</a></p>
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<p class="xmsonormal" style="margin: 0cm;">Yes, Polyco Healthline Europe Ltd delivers to Northern Ireland and Republic of Ireland, please contact our Customer Service Team for more information.</p>
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An EORI number is an Economic Operator Registration and Identification number. This is only required for our Northern Ireland customers (from 1 January 2021) that are purchasing commercial goods from us (shipping from the UK to NI) to the value of more than £140. The number is used by customs authorities when exchanging information between themselves and government departments and agencies.If you are purchasing products from us for commercial use you will be required to supply your EORI no. in a...
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Our online returns form can be found here, you have the option of submitting your details using this form or alternatively you can download a returns form PDF and email directly to [email protected] for review. The Customer Service team will be in touch as soon as possible once they have received your request....
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